Some customers would rather hear you
The AI can reply with natural voice notes — in a professional brand voice, or in your own cloned voice, recorded with your explicit consent. Voice is opt-in per campaign, so it speaks only where you want it to.
Built in, not bolted on
Voice notes, not robots
Replies sound like a person leaving a voice note — pace, tone and language matched to the conversation.
Your own voice, safely
Clone a rep’s voice only from a recording made with that person’s explicit consent — identity is never borrowed.
Per-campaign control
Turn voice on for the campaigns where it fits and leave it off everywhere else.
Speaks the customer’s language
Voice replies follow the conversation’s language, like every AI reply.
Text stays available
Voice complements text — customers who prefer reading still get clean written replies.
Same honesty rules
Voice replies follow the same guardrails: your knowledge base, no invented facts, instant human takeover.
Up and running in minutes
Pick the voice
A professional brand voice, or record consent and clone your own.
Enable it per campaign
Voice is opt-in exactly where you want it.
The AI speaks
Natural voice notes go out in conversations — and everything stays on the record.
Good questions, straight answers
Can it use my voice?
Yes — with your explicit recorded consent. Voice cloning without the voice owner’s consent is not possible in BM CRM, by design.
Will every campaign speak?
Only the ones you enable. Voice is per-campaign opt-in, off by default.
What languages does voice support?
Voice replies follow the conversation language, like text replies — including Arabic and English.
Do voice replies follow the same rules as text?
Exactly the same: answers from your knowledge base only, no invented prices, and a human can take over at any moment.
Stop losing leads while you sleep.
Switch on your AI CRM and turn every WhatsApp and Meta lead into a booked meeting — starting today.