For E-commerce & Retail

The question answered before the tab closes

Shoppers ask one question and buy where the answer comes first. BM CRM replies on WhatsApp, Instagram and Messenger in seconds, follows up with hesitant buyers automatically, and reports real purchases back to your ad platforms.

Instant product answers Hesitant buyers recovered Real sales back to ads
What you get

Built in, not bolted on

Product Q&A in seconds

Sizes, availability, delivery and prices answered from your catalogue knowledge base — in the shopper’s language.

Instagram & comments covered

DMs and ad comments get instant on-brand replies, turning public interest into private conversations.

Hesitation handled

Asked and vanished? Follow-up sequences bring shoppers back — and stop the moment they reply.

Campaigns that sell again

New-collection and offer broadcasts to opted-in customers with approved templates, tracked per campaign.

Purchases your ads learn from

Sales report back to Meta, TikTok and Snapchat with value — optimization chases buyers, not browsers.

How it works

Up and running in minutes

01

Connect your channels

WhatsApp, Instagram, Messenger and your ad accounts.

02

AI answers and follows up

Instant product answers, automatic recovery of quiet shoppers.

03

You ship orders

Confirmed buyers with context — and repeat campaigns to your own list.

FAQ

Good questions, straight answers

Can it answer from our product catalogue?

Yes — load your products, prices and policies into the knowledge base; the AI answers only from it.

Does it handle Instagram comments?

Yes — comments on ads and posts get automatic on-brand replies, and DMs land in the shared inbox.

Can we message past customers about a new collection?

Yes — approved-template broadcasts to your opted-in customers, with delivery and reply tracking.

How do ads know what sold?

Won deals report back to Meta, TikTok and Snapchat automatically, matched to the ad that brought the customer.

Stop losing leads while you sleep.

Switch on your AI CRM and turn every WhatsApp and Meta lead into a booked meeting — starting today.