Website Chat

A chat on your website, answering visitors in seconds

Add a chat bubble to your own website with one line of code. The AI answers from your prices and your offer, asks for a name and phone once a visitor is interested, and your team can take over at any moment from the same inbox as WhatsApp.

In plain words:Visitors with a question ask it right there on your website and get a real answer straight away, instead of leaving to look elsewhere. The interested ones arrive in BM CRM as leads, with the page and the ad they came from.

Answers in seconds Chat, WhatsApp or a call back Same inbox as WhatsApp
Website chat · 9:48 PMAI · your price list
On your pricing page · from an Instagram ad
Hi! How much is a deep clean for a three-bedroom apartment?
Hello! A deep clean for three bedrooms is $260, all materials included, and takes about five hours. Which day suits you?
Saturday, maybe. Can we carry on over WhatsApp? I’m heading out.
Of course! Tap Continue on WhatsApp and we’ll pick up right where we left off.
Continued on WhatsApp · same lead, same ad
On your website

A visitor asks at 9:48pm, and gets your real price in seconds

The AI answers from the prices you gave it, in whatever language the visitor types. When they would rather talk on WhatsApp, one tap carries the conversation there: the same lead, the same ad, nothing to repeat.

Website chat · 9:48 PMAI · your price list
On your pricing page · from an Instagram ad
Hi! How much is a deep clean for a three-bedroom apartment?
Hello! A deep clean for three bedrooms is $260, all materials included, and takes about five hours. Which day suits you?
Saturday, maybe. Can we carry on over WhatsApp? I’m heading out.
Of course! Tap Continue on WhatsApp and we’ll pick up right where we left off.
Continued on WhatsApp · same lead, same ad
How it works

One line of code, and your website starts answering

You make a few plain choices once. After that, every chat on your site follows the same three steps.

  1. 01Add the bubble to your website.Paste one line of code into your site, or send it to whoever builds it. List the websites where the bubble may appear, pick English or Arabic, and switch on the buttons you want: Chat now, Continue on WhatsApp and Call me back.
  2. 02The AI answers, then asks who they are.Every reply comes from your knowledge base: your prices, your offer, your usual answers. Once a visitor shows real interest, it asks for a name and a phone number, and they join your pipeline with the page and the ad they came from.
  3. 03Your team picks it up in the same inbox.Website chats sit beside your WhatsApp, Instagram and Messenger conversations, on the web and in the phone app, and the right person is notified. Anyone can take over mid-chat and hand it back to the AI afterwards.
Your chat code
<script src="…/widget.js" async></script>

Paste it into your site once, or send it to your web developer.

Built into every chat

Four promises it keeps, on every website you add it to

Each one is part of the product, so it holds on every chat without a setting to remember.

Answers come from your own knowledge baseYour prices, your offer and your rules are what the AI answers from. When a question goes beyond them, it says your team will confirm that detail, so every figure a visitor reads is one you wrote.
A person can step in at any momentOne tap in the inbox or the phone app puts your teammate in charge, and the AI steps back. Hand the chat back whenever you like, and the AI carries on from the visitor’s next message.
Every lead is someone you can reachA visitor becomes a lead once they share their name and number, before the chat or during it. A chat without contact details stays a conversation in the inbox, so your sales board lists people you can actually call.
It appears only where you put itThe bubble opens on the websites you list and nowhere else. It runs in its own sealed window, so it stays out of your website’s way, leaves your design exactly as it is, and sets no cookies on your site.
Where it plugs in

From your website to the places your team already works

Every chat starts on your site and ends up in the same tools as the rest of your sales.

Where the bubble goes

  • Any website
  • WordPress
  • Webflow
  • Shopify
  • Landing pages

What visitors can choose

  • Chat now
  • Continue on WhatsApp
  • Call me back

Where each chat lands

  • The team inbox
  • The phone app
  • The sales board
  • Call-back tasks
  • Reports
  • Results back to your ads
What changes

What your website does for you now

Three ways to reach you, and the visitor picks

Some visitors want an answer on the spot, some would rather move to WhatsApp, and some just want a call. Chat now, Continue on WhatsApp and Call me back can each be switched on or off. Call me back asks for a name and a phone number, then lands as a lead with a call-back task for your salesperson, while Continue on WhatsApp keeps the same visitor and the ad that brought them.

Call me backin your chat bubble
Name
Your name
Phone number
Best number to call
Request a call
Becomes a lead · call-back task for your salesperson

One inbox, whichever door they walked through

A website chat arrives in the same list as your WhatsApp, Instagram and Messenger conversations, on the web and in the phone app, and the right teammate is notified. When a visitor who shared their number and agreed to be contacted leaves your site, the conversation carries on over WhatsApp, so a closed browser tab is where the follow-up starts rather than where the sale ends.

Team inboxwebsite chat included
M
Mariam S.
Website chat · Is Saturday free for the deep clean?
AI
O
Omar N.
WhatsApp · Thanks, see you Thursday 👍
Sara
A
Amna S.
Instagram · Do you have weekend slots?
AI
K
Khalid M.
Messenger · Can someone call me?
Sara
Web and phone app · the right person notified

A report for every chat bubble

Each bubble gets its own line in your reports, from chats to leads to qualified to customers, so you can compare one website or one language against another. Every lead keeps the page and the ad behind it, and those results go back to your ad platforms, so they learn which ads bring customers and find more people like them.

Website chat reportper chat bubble
Chatsevery conversation
Leadsdetails shared
Qualifiedreal interest
Customerswon

The page and the ad behind every lead

FAQ

Questions people ask before they buy

What do I need to set this up?

A website you can add one line of code to, or a web developer you can send it to, and the prices and answers you want the AI to use. To offer Continue on WhatsApp, connect your WhatsApp number as well.

Who sets it up?

You can, in a few minutes: list your websites, choose the language and the buttons, and copy the line of code. On the Lead Generation + CRM plan, our team sets it up for you.

Which plan includes it?

Every plan. The AI replies use your plan's AI allowance, and the pricing page shows what each plan includes.

Will it change how my website looks or runs?

It stays out of your website's way. The bubble is light, opens in its own sealed window so your design is untouched, and sets no cookies on your site. It appears only on the websites you list.

Where do the AI's answers come from?

Only from your knowledge base: the prices, services, offers and answers you give it. When a visitor asks something it does not cover, the AI tells them your team will confirm that detail, rather than guessing.

Can my team take over a chat?

Yes, at any moment, from the inbox on the web or in the phone app. The AI steps back straight away, and you can hand the chat back to it whenever you like.

Does every visitor become a lead?

Only the ones who share their contact details: in the chat form, in the conversation, by asking for a call-back or by continuing on WhatsApp. Everyone else stays a conversation in your inbox, so every lead in your pipeline is someone you can reach.

What happens when a visitor moves to WhatsApp?

Continue on WhatsApp opens WhatsApp with a message ready to send, and that chat is linked to the same visitor and the ad they came from. And when a visitor who shared their number and agreed to be contacted leaves your site, the conversation continues on WhatsApp.

Can visitors ask for a phone call instead?

Yes. Call me back asks for a name and a phone number, and the request arrives as a lead with a call-back task for your salesperson.

Which languages does it work in?

The chat window comes in English or Arabic, with Arabic shown right to left. The AI answers in the language the visitor writes in.

Give every website visitor someone to ask.

One line of code, and every question on your site gets an answer from your own prices, with your team one tap away.