BM CRM is an AI CRM for capturing and converting leads from WhatsApp, Facebook, and Instagram. It combines a full sales CRM — inbox, pipeline, campaigns, reporting — with an AI that replies to, qualifies, and books your leads automatically.

No. It’s a complete CRM with AI built into every step. The AI sales agent is one part of it — alongside your pipeline, team routing, campaigns, and reports — so you get a real system of record, not just a chat widget.

Yes — BM CRM connects to the WhatsApp Business Platform (Meta’s WhatsApp Business API). We guide you through connecting (or help set one up) during onboarding.

Yes. The AI understands and responds in the lead’s language automatically, including Arabic, French, and other major languages.

Only if you let it. The AI runs in Observe (watches only), Copilot (drafts for your approval), or Autopilot (sends on its own) — you choose the level per campaign, and every action is logged.

Anytime. A human can jump in with one click, and the AI steps back. It also hands off automatically when a lead is qualified or asks for a person.

The AI reads your real availability from your connected calendar (Google, Outlook, or Apple), offers the lead open slots, and books the meeting — then notifies your rep. Bookings sync both ways.

Yes — Meta Lead Ads, click-to-WhatsApp ads, and Messenger/Instagram DMs all flow into one inbox, and the AI starts working them immediately.

Yes. Each workspace’s data is fully isolated, secrets and tokens are encrypted, and we never expose raw message contents in diagnostics. BM CRM is GDPR-ready and you own your data.

Pick Growth or Plus — full AI CRM plans with monthly allowances sized to your team — or talk to us for a Custom plan. Scale anytime with token top-ups and capacity add-ons.