Security & Trust

Built like your business depends on it

Customer conversations, contacts and deals are the most sensitive data a business has. BM CRM is built so they stay yours: isolated, encrypted, backed up nightly, auditable — and never used to train AI models.

Isolated workspaces Tested nightly backups Never trains AI models
What you get

Built in, not bolted on

Complete workspace isolation

Every business’s contacts, conversations and numbers live in their own workspace — isolation is enforced in the platform’s core, not by convention.

Credentials encrypted

Access tokens and secrets are encrypted at rest, never shown in interfaces and never written to logs.

Private media

Photos, voice notes and documents are stored privately and served only through short-lived signed links.

Backups that restore

Nightly backups to independent storage with a freshness watchdog — and we test restores, because an untested backup is a hope, not a plan.

Every sensitive action audited

Role changes, deletions and provider actions leave an audit trail with who did what and when — human, AI or system.

Instant kill switches

Every automated subsystem — AI, broadcasts, automations — can be switched off per workspace in seconds, and off means off.

How it works

Up and running in minutes

01

Your data stays yours

Never used to train AI models, never shared across customers, processed only by the vendors that run the service.

02

Deletion is yours too

Records you delete go to a recycle bin with a retention window, then are purged — and you can export your business records any time.

03

Humans stay in control

The AI can never delete anything, and every automated action is labeled and reversible by your team.

FAQ

Good questions, straight answers

Is my customer data used to train AI models?

No — never. Conversations, contacts and knowledge bases are not used to train models (ours or anyone’s) and are never shared across customers.

What happens if I want to leave?

You can export your business records at any time — your data is never locked in. Deletion follows a clear retention policy.

Who can see provider tokens and technical secrets?

Nobody in the interface — secrets are encrypted at rest and redacted from every screen, log and audit entry.

How are backups handled?

Automatic nightly backups to independent storage, monitored for freshness, with restores actually tested — not assumed.

Stop losing leads while you sleep.

Switch on your AI CRM and turn every WhatsApp and Meta lead into a booked meeting — starting today.