Turn every ad click into a booked meeting — and teach your ads to find more
BM CRM turns every lead from WhatsApp, Instagram, Facebook, TikTok, Snapchat, LinkedIn, Google and Telegram into a booked meeting: replying in seconds, qualifying with AI, and booking on your calendar, 24/7, in any language. Then it reports every qualified lead back to your ad platforms, so your campaigns learn who buys and your cost per lead falls.
Built on the technology your leads already trust
Your leads don’t wait. Right now, most of them go cold.
You’re paying for clicks, but the lead that messages at 11 PM, or in Arabic, or while your team is busy, just waits. And a lead that waits is a lead your competitor already answered.
Speed kills deals, the slow kind
Most buyers go with whoever replies first. Minutes matter, and inboxes close at 6 PM.
Leads are scattered everywhere
WhatsApp, Instagram, Messenger, Telegram, ad forms, spreadsheets. No single place, no clear owner, so things slip.
You can’t tell who’s worth chasing
Your team burns hours on tire-kickers while genuinely hot leads sit unanswered.
Three steps. Zero leads left waiting.
Capture every lead, automatically
Connect your ad accounts and chat channels once. Every new lead, from ads, forms or DMs, lands in one inbox the instant it arrives, deduped and attributed to its source.
Let AI reply & qualify
The AI answers in seconds, in the lead’s language, using your knowledge base. It understands intent and moves hot leads up your pipeline.
Book the meeting & hand off
When a lead is ready, the AI offers your real open calendar slots, books the meeting, and alerts your rep to close. The ad that found them gets the credit, automatically.
Every lead, every source, in one inbox.
BM CRM isn’t limited to Meta. Pull in leads from your ads, your website, your DMs, and your spreadsheets, automatically deduped, opted-in, and routed to the right person the moment they arrive.
Capture leads from everywhere
WhatsApp · Instagram · Facebook · Telegram
TikTok, Snap, LinkedIn & Google
Lead forms from TikTok, Snapchat, LinkedIn and Google land in seconds, custom questions mapped to real fields.
Smart routing & clean data
Auto-assign to the right rep or team, with opt-in tracking and source attribution on every lead.
Meta Lead Ads
Instant sync of Facebook & Instagram Lead Ads, plus backfill of existing form leads.
Chats become leads
Click-to-WhatsApp ads plus Instagram, Messenger and Telegram conversations arrive as attributed leads.
Website & landing forms
Embed a form or post to your capture endpoint, submissions land as leads in real time.
Import & sync
Bring in CSV, Excel, and Google Sheets with smart field mapping and de-duplication.
An AI agent that sells, and knows when to step back.
Put a tireless closer on every conversation. It replies in seconds, answers from your knowledge base, qualifies by intent, books the meeting, and hands off to a human the moment a lead is ready. You decide how much control it has.
Watches conversations and takes internal actions only, never messages the lead.
Drafts the perfect reply and waits for your one-tap approval before sending.
Replies and acts on its own, 24/7, handing off to a human when it should.
- Replies in seconds, 24/7
No lead waits, day, night, or weekend, in their own language.
- Grounded in your knowledge
Answers only from your documents and pricing, it never invents facts.
- Qualifies by real intent
Reads buying signals, not keywords, and moves hot leads up the pipeline.
Books the meeting
Offers your real open calendar slots and books, synced to Google, Outlook & Apple.
Hands off to humans
Steps back when a lead is ready, complains, or asks for a person.
Always accountable
Every message and action is logged and reversible, you stay in control.
Reach thousands, the compliant way.
BM CRM isn’t just inbound AI. Run full WhatsApp marketing campaigns to your opted-in audience, from approved templates to broadcasts, without risking your number.
- Bulk broadcasts
Send approved-template campaigns to thousands of opted-in contacts at once, scheduled or instant.
- Audiences & segments
Target by tags, custom fields, and behaviour with dynamic, rule-based segments.
- Approved templates
Create and submit WhatsApp templates for Meta approval, media, buttons, carousels and all.
Send any message type
Go beyond plain text. Send rich, Meta-approved templates, images, videos, swipeable product carousels, and tappable buttons, right inside the WhatsApp chat.
Quick Sends.Save reusable assets, brochures, price lists, photos, and fire them in one tap, by you or the AI.
Triggered flows.Automate follow-up sequences triggered by lead stage, replies, or inactivity.
Compliance built in.Opt-in by default, automatic STOP opt-out, and 24-hour-window aware, keeping your number in good standing.
AI in every step, not bolted on the side.
BM CRM was built AI-first, not retrofitted. From the first message to the booked meeting, intelligence runs through every part of the system, with a human in control and every action on record.
AI Sales Agent
FlagshipYour always-on closer for WhatsApp, Meta and Telegram: chats naturally and works in three trust levels, from Observe to Autopilot.
AI Inbox
Drafts and sends replies, summarizes long threads in a line, and suggests the next best move.
AI Qualification
Reads real buying intent, not keyword lists, and moves hot leads up the pipeline automatically.
AI Scheduling
Offers the lead your real open calendar slots and books the meeting, synced two-way with Google, Outlook & Apple.
Smart Routing
Assigns every lead to the right rep or team instantly, round-robin, by territory, or by rules.
Plain-language Insights
Reports and lead scores you can actually read. Ask your pipeline questions and get answers.
AI Knowledge Base
Answers grounded in your own documents and pricing, accurate, on-brand, never invented.
AI in Every Language
Understands and replies in the lead’s language automatically, Arabic, French, English and more.
100% of what the AI does is logged and reversible, you’re always in control.
A complete CRM behind the AI.
A real system of record, not a toy. Everything your team needs to run sales, on a foundation the AI sits on top of.
Connects to the channels your leads already use
Messaging
WhatsApp Business · Messenger · Instagram Direct · Telegram
Lead sources
Meta Lead Ads · Click-to-WhatsApp · TikTok Lead Gen · Snapchat · LinkedIn Lead Gen · Google Lead Forms · Telegram links · Website forms · CSV / Excel / Sheets
Calendars
Google · Outlook / Microsoft 365 · Apple iCloud
Ad results
Meta · TikTok · Snapchat · LinkedIn · Google Ads: qualified-lead results sent back to your campaigns
TikTok, Snapchat, LinkedIn, Google Ads & Telegram are live too, every channel, one pipeline.
If you run ads and chat to win customers, BM CRM is for you
Real Estate.Reply to every property enquiry instantly and book viewings while interest is hot.
Marketing Agencies.Run every client’s lead gen in its own workspace, and prove which campaign made them money.
Education & Training.Answer course questions 24/7 and book consultations with prospective students.
Automotive.Qualify buyers, share details and offers, and schedule test drives automatically.
Beauty & Fitness.Fill your calendar from Instagram and WhatsApp without a receptionist on the phone.
E-commerce & Retail.Recover carts, answer product questions, and turn DMs into orders.
Professional Services.Capture, qualify, and book consultations while you focus on billable work.
Travel & Hospitality.Respond to booking enquiries instantly and turn interest into confirmed reservations.
Home Services.Capture maintenance and quote requests, qualify the job, and schedule the visit.
Events & Weddings.Handle enquiries around the clock and book viewings and consultations effortlessly.
Financial & Insurance.Qualify enquiries, answer policy questions, and book advisor calls, compliantly.
Any industry.If your business turns conversations into customers, BM CRM adapts to your workflow.
Most CRMs added AI. We built the CRM around it.
vs. generic CRMs
They store contacts and wait for you to do the work. BM CRM is WhatsApp- and Meta-native, the AI moves deals forward, and every qualified lead sharpens your ad targeting.
vs. chatbots & auto-replies
A bot can answer; it can’t qualify, route, track, or close. BM CRM is a real CRM with the pipeline, data, and reporting behind every conversation.
vs. manual inboxes & spreadsheets
No speed, no qualification, no ownership, no insight. BM CRM gives you all four, automatically.
One platform. Every lead answered, qualified, and booked, with your team always in control.
Run your clients’ lead gen on BM CRM
Managing lead generation for multiple clients? We set up and run BM CRM for each of your clients, with their own AI, campaigns, and reporting, so you deliver results without building software. White-label options available.
Talk to us about agency partnershipsEnterprise-grade security, on by default
WhatsApp Business API.Built on Meta’s official API, no grey-area workarounds that get numbers banned.
Your data stays yours.Full export, no lock-in.
Workspace isolation.Your data is never mixed with anyone else’s.
Encrypted secrets & tokens.Credentials are encrypted at rest, never exposed.
Full audit trail.Every sensitive action, including each AI move, is logged.
Privacy-first & GDPR-ready.Raw message contents are never shown in diagnostics or logs.
Frequently asked
BM CRM is an AI CRM for capturing and converting leads from WhatsApp, Facebook, Instagram, TikTok, Snapchat, LinkedIn, Google and Telegram. It combines a full sales CRM, inbox, pipeline, campaigns, reporting, with an AI that replies to, qualifies, and books your leads automatically.
No. It’s a complete CRM with AI built into every step. The AI sales agent is one part of it, alongside your pipeline, team routing, campaigns, and reports, so you get a real system of record, not just a chat widget.
Yes. BM CRM connects to the WhatsApp Business Platform (Meta’s WhatsApp Business API). We guide you through connecting (or help set one up) during onboarding.
Yes. The AI understands and responds in the lead’s language automatically, including Arabic, French, and other major languages.
Only if you let it. The AI runs in Observe (watches only), Copilot (drafts for your approval), or Autopilot (sends on its own), you choose the level per campaign, and every action is logged.
Anytime. A human can jump in with one click, and the AI steps back. It also hands off automatically when a lead is qualified or asks for a person.
The AI reads your real availability from your connected calendar (Google, Outlook, or Apple), offers the lead open slots, and books the meeting, then notifies your rep. Bookings sync both ways.
Yes, Meta Lead Ads, click-to-WhatsApp ads, and Messenger/Instagram DMs all flow into one inbox, and the AI starts working them immediately.
Yes, that is what performance-marketing driven means. Every qualified lead is reported back to Meta, TikTok, Snapchat, LinkedIn or Google as a conversion signal, so your campaigns optimize toward people who buy instead of people who click, and cost per qualified lead falls as the account learns.
Yes. Each workspace’s data is fully isolated, secrets and tokens are encrypted, and we never expose raw message contents in diagnostics. BM CRM is GDPR-ready and you own your data.
Growth at $599/mo and Plus at $1,499/mo are full AI CRM plans you run yourself. Lead Generation + CRM at $3,000/mo adds the BM team: managed lead-generation and WhatsApp campaigns, a managed CRM and a marketing strategy, on accounts you own. Add-ons scale any plan.
Stop losing leads while you sleep.
Switch on your AI CRM and turn every lead, from every channel you run, into a booked meeting, starting today.