# Meetings & Scheduling — BM CRM

> Book meetings straight from conversations into Google or Outlook calendars (Apple supported as a booking destination), with reminders, rescheduling and the lead attached.

- All features: https://www.bmcrm.ai/features
- Pricing: https://www.bmcrm.ai/pricing
- Get started: https://www.bmcrm.ai/signup

## From “can we talk?” to a calendar invite

Meetings are booked right from the conversation — by your team or the AI — land on your Google or Outlook calendar, and stay attached to the lead. Reminders and rescheduling included.

## What you get

- **Booked from the chat.** Offer times and confirm without leaving the conversation — the meeting is created with the lead attached.
- **Real calendars.** Two-way sync with Google and Microsoft 365 / Outlook; Apple iCloud supported as a booking destination.
- **The AI books too.** The AI agent offers slots, books, and reschedules when the customer asks — always a real calendar event, never a claimed one.
- **Time zones handled.** Times are stored safely and shown in your workspace time zone — a 4pm meeting means the same 4pm to everyone.
- **No-show protection.** Reminders go out before the meeting, and a missed one turns into a follow-up instead of a forgotten lead.
- **One calendar view.** Meetings and open follow-ups for the whole team in one calendar screen — who is meeting whom, when.

## How it works

1. **Connect your calendar.** Google or Microsoft 365 in a couple of clicks; Apple as a booking destination.
2. **Book from any conversation.** Team or AI picks a slot; the invite and reminders go out.
3. **Meet, or follow up.** Outcomes land back on the lead — met, rescheduled, or needs another nudge.

## Frequently asked questions

### Which calendars are supported?

Google and Microsoft 365 / Outlook with two-way sync; Apple iCloud as a destination bookings are written to.

### Can the AI cancel meetings?

No. The AI can book and reschedule, but it can never cancel or delete anything — cancellations are a human decision.

### Do customers get reminders?

Yes — reminders go out before the meeting so both sides show up, and a no-show becomes a follow-up automatically.

### What time zone are meetings in?

Everything is stored safely in universal time and displayed in your workspace time zone, so teams and customers always see a consistent time.

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[Lead Capture](https://www.bmcrm.ai/features/lead-capture) · [AI Agent](https://www.bmcrm.ai/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/features/broadcasts) · [Automations](https://www.bmcrm.ai/features/automations) · [Meetings](https://www.bmcrm.ai/features/meetings) · [Reports](https://www.bmcrm.ai/features/reports) · [Segments](https://www.bmcrm.ai/features/segments) · [AI Voice](https://www.bmcrm.ai/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/features/roles) · [Attribution](https://www.bmcrm.ai/features/attribution)