# Lead Capture — BM CRM

> Capture leads from Meta Lead Ads, click-to-WhatsApp, TikTok and Snapchat forms, website forms and imports — into one pipeline, in seconds, with the ad that produced them.

- All features: https://www.bmcrm.ai/features
- Pricing: https://www.bmcrm.ai/pricing
- Get started: https://www.bmcrm.ai/signup

## Every lead you pay for, captured in seconds

Meta Lead Ads, click-to-WhatsApp, TikTok and Snapchat forms, website forms, sheet imports — every source lands in one pipeline the moment it happens, tagged with the exact ad and campaign that produced it.

## What you get

- **Instant, not exported.** The platforms notify BM CRM the moment a form is submitted or a chat starts — no CSV downloads, no leads cooling overnight in an ads dashboard.
- **Forms map to real fields.** Standard and custom questions land as structured CRM fields you can filter, segment and report on — never a text blob.
- **Source on every lead.** Each lead carries its channel, campaign, ad set and ad, so you always know which spend produced it.
- **Duplicates handled.** The same person enquiring twice becomes one contact with two enquiries — not two records fighting each other.
- **Imports without accidents.** Bring existing lists from CSV or sheets with field mapping. Imports never trigger automatic messages — nothing sends until you decide.
- **Routing rules.** New leads assign themselves by campaign or round-robin to the right teammate, with instant notifications.

## How it works

1. **Connect your sources.** Official logins for Meta, TikTok and Snapchat; forms are detected automatically.
2. **Leads flow in tagged.** Every submission and chat lands in the pipeline with its source, in seconds.
3. **Your team works them.** Assignment, follow-ups and the AI agent take it from there — nothing waits.

## Frequently asked questions

### Which lead sources are supported?

Meta Lead Ads, click-to-WhatsApp / Messenger / Instagram ads, TikTok Lead Generation (Instant Page included), Snapchat lead forms, website forms, and CSV / sheet imports.

### How fast do leads arrive?

Within seconds. The ad platforms notify BM CRM the moment a form is submitted — there is no polling delay and no manual export.

### Do custom form questions come through?

Yes — each form’s fields, including custom questions, map onto CRM fields so answers arrive as usable data.

### Will importing a list message anyone?

Never. Imports create records only. Messages go out when you explicitly send them, to people with a valid opt-in.

---

[Lead Capture](https://www.bmcrm.ai/features/lead-capture) · [AI Agent](https://www.bmcrm.ai/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/features/broadcasts) · [Automations](https://www.bmcrm.ai/features/automations) · [Meetings](https://www.bmcrm.ai/features/meetings) · [Reports](https://www.bmcrm.ai/features/reports) · [Segments](https://www.bmcrm.ai/features/segments) · [AI Voice](https://www.bmcrm.ai/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/features/roles) · [Attribution](https://www.bmcrm.ai/features/attribution)