# AI Voice — BM CRM

> Let the AI answer with natural voice notes on WhatsApp — in your brand voice, or a clone of your own voice recorded with explicit consent. Optional per campaign.

- All features: https://www.bmcrm.ai/features
- Pricing: https://www.bmcrm.ai/pricing
- Get started: https://www.bmcrm.ai/signup

## Some customers would rather hear you

The AI can reply with natural voice notes — in a professional brand voice, or in your own cloned voice, recorded with your explicit consent. Voice is opt-in per campaign, so it speaks only where you want it to.

## What you get

- **Voice notes, not robots.** Replies sound like a person leaving a voice note — pace, tone and language matched to the conversation.
- **Your own voice, safely.** Clone a rep’s voice only from a recording made with that person’s explicit consent — identity is never borrowed.
- **Per-campaign control.** Turn voice on for the campaigns where it fits and leave it off everywhere else.
- **Speaks the customer’s language.** Voice replies follow the conversation’s language, like every AI reply.
- **Text stays available.** Voice complements text — customers who prefer reading still get clean written replies.
- **Same honesty rules.** Voice replies follow the same guardrails: your knowledge base, no invented facts, instant human takeover.

## How it works

1. **Pick the voice.** A professional brand voice, or record consent and clone your own.
2. **Enable it per campaign.** Voice is opt-in exactly where you want it.
3. **The AI speaks.** Natural voice notes go out in conversations — and everything stays on the record.

## Frequently asked questions

### Can it use my voice?

Yes — with your explicit recorded consent. Voice cloning without the voice owner’s consent is not possible in BM CRM, by design.

### Will every campaign speak?

Only the ones you enable. Voice is per-campaign opt-in, off by default.

### What languages does voice support?

Voice replies follow the conversation language, like text replies — including Arabic and English.

### Do voice replies follow the same rules as text?

Exactly the same: answers from your knowledge base only, no invented prices, and a human can take over at any moment.

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[Lead Capture](https://www.bmcrm.ai/features/lead-capture) · [AI Agent](https://www.bmcrm.ai/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/features/broadcasts) · [Automations](https://www.bmcrm.ai/features/automations) · [Meetings](https://www.bmcrm.ai/features/meetings) · [Reports](https://www.bmcrm.ai/features/reports) · [Segments](https://www.bmcrm.ai/features/segments) · [AI Voice](https://www.bmcrm.ai/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/features/roles) · [Attribution](https://www.bmcrm.ai/features/attribution)