# AI Sales Agent — BM CRM

> An AI agent that answers every enquiry in seconds, quotes only from your knowledge base, qualifies real buying intent and books meetings — while your team keeps final say.

- All features: https://www.bmcrm.ai/features
- Pricing: https://www.bmcrm.ai/pricing
- Get started: https://www.bmcrm.ai/signup

## A closer that answers in seconds, day and night

The AI agent replies to every enquiry instantly — in the customer’s language — answers from your own prices and knowledge base, recognizes real buying intent, and books meetings into your calendar. Your team can take over at any moment, and their word is always final.

## What you get

- **Trained on your business.** It answers from your knowledge base and price list — services, offers, policies. It never invents a price or a promise.
- **Qualifies real intent.** It reads the conversation, not keywords. Genuine buying intent moves the lead forward in your pipeline; a tapped ad button alone never counts as interest.
- **Books real meetings.** It offers times, books into your connected calendar, and reschedules when the customer asks — no phantom bookings, ever.
- **Any language, instantly.** It replies in the customer’s language — Arabic, English, French and beyond — with your tone.
- **Hands over gracefully.** The moment a teammate replies, the AI pauses. A manual stage change or assignment is final — the AI never argues with a human decision.
- **Safe by design.** The AI can create and advance — reply, qualify, book. It can never delete anything, cancel a meeting, move a deal backward, or touch billing.

## How it works

1. **Teach it once.** Add your services, prices and rules per campaign — plain text, no coding.
2. **It works every enquiry.** First reply in seconds, qualification from the conversation, meetings booked while you sleep.
3. **Your team closes.** Qualified, briefed leads arrive with full context. Take over any conversation with one tap.

## Frequently asked questions

### Will it say wrong prices?

No. It quotes only from the knowledge base you give it. If it does not know, it says so and brings a human in — it is built to never invent facts.

### What happens when my team replies?

The AI pauses immediately for that conversation. Humans always outrank the AI — its pause is automatic, instant, and it never re-engages over a human decision.

### Which channels does it work on?

WhatsApp, Instagram DMs and Facebook Messenger conversations, plus AI comment-reply copilot on TikTok ads.

### Can I switch it off?

Yes — per campaign or for the whole workspace, and it takes effect in seconds. Every automated feature in BM CRM has its own off switch.

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[Lead Capture](https://www.bmcrm.ai/features/lead-capture) · [AI Agent](https://www.bmcrm.ai/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/features/broadcasts) · [Automations](https://www.bmcrm.ai/features/automations) · [Meetings](https://www.bmcrm.ai/features/meetings) · [Reports](https://www.bmcrm.ai/features/reports) · [Segments](https://www.bmcrm.ai/features/segments) · [AI Voice](https://www.bmcrm.ai/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/features/roles) · [Attribution](https://www.bmcrm.ai/features/attribution)