# AI Sales Agent | BM CRM | United States

> An AI assistant that answers on WhatsApp, Instagram and Messenger in seconds, from your own prices, spots serious buyers and books appointments.

- All features: https://www.bmcrm.ai/en-us/features
- Pricing: https://www.bmcrm.ai/en-us/pricing
- Get started: https://www.bmcrm.ai/signup

## Your AI assistant, answering every enquiry day and night

It replies in seconds in the customer's language, answers only from your own prices and documents, spots who is serious, and books them into your calendar. Your team can take over at any moment, and their word is final.

## What you get

- **Learns your business.** It answers from your price list, services, offers and rules. It never invents a price or a promise.
- **Spots who is serious.** It reads the conversation, not keywords. Serious interest moves the customer forward; tapping an ad alone does not count.
- **Books real appointments.** It offers free times from your calendar, books them, and reschedules when the customer asks.
- **Any language, instantly.** It replies in the customer's language, Arabic, English, French and more, in your tone.
- **Hands over gracefully.** The moment a teammate replies, the AI steps aside. A decision your team makes is final.
- **Safe by design.** It can reply, qualify and book. It never deletes anything, never cancels a meeting, and never touches billing.

## How it works

1. **Teach it once.** Add your services, prices and rules for each campaign, in plain text or as the documents you already have.
2. **It works every enquiry.** First reply in seconds, the right questions asked, appointments booked while you sleep.
3. **Your team closes.** Serious customers arrive with the whole conversation. Take over any chat with one tap.

## Frequently asked questions

### What do I need to set this up?

Your prices, services and the answers to the questions customers usually ask, as text or documents. Connect the calendar your team uses, and it can book appointments too.

### Who sets it up?

You can: paste your prices and documents into the campaign and switch it on. On the Lead Generation + CRM plan, our team sets it up and trains it on your business.

### Which plan includes it?

Every plan includes the AI assistant, with a monthly allowance of messages that grows with the plan. The pricing page shows the numbers.

### Where do its answers come from?

Only from the prices, services and documents you give it. When a question falls outside them, it says so and brings your team in.

### What happens when my team replies?

The AI pauses on that conversation immediately. Your team always outranks it, and it never argues with a decision a person has made.

### Which channels does it work on?

WhatsApp, Instagram DMs, Facebook Messenger and Telegram. On Facebook and Instagram it can also answer the comments under your ads.

### Can I switch it off?

Yes, for one campaign or for your whole workspace, and it takes effect in seconds.

### Can it book appointments in my calendar?

Yes. It offers only times that are free in your Google or Outlook calendar, confirms in the chat, reschedules when the customer asks, and reminds your team before the meeting. It can write bookings to an Apple calendar too.

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[Lead Capture](https://www.bmcrm.ai/en-us/features/lead-capture) · [Website Forms](https://www.bmcrm.ai/en-us/features/website-form) · [Website Chat](https://www.bmcrm.ai/en-us/features/website-chat) · [AI Agent](https://www.bmcrm.ai/en-us/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/en-us/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/en-us/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/en-us/features/broadcasts) · [Automations](https://www.bmcrm.ai/en-us/features/automations) · [Meetings](https://www.bmcrm.ai/en-us/features/meetings) · [Reports](https://www.bmcrm.ai/en-us/features/reports) · [Segments](https://www.bmcrm.ai/en-us/features/segments) · [AI Voice](https://www.bmcrm.ai/en-us/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/en-us/features/roles) · [Attribution](https://www.bmcrm.ai/en-us/features/attribution)