# Fitness & Gyms | BM CRM | United Kingdom

> Gym CRM software: trial classes booked from ads hands-free, renewal broadcasts to expiring members, and one inbox for WhatsApp, Instagram and comments. Fill the floor.

- Pricing: https://www.bmcrm.ai/en-gb/pricing
- Get started: https://www.bmcrm.ai/signup

## Book the trial while motivation is high

Fitness leads decide in hours, not days. BM CRM answers every ad enquiry in seconds, books the trial session on the spot, chases no-shows automatically, and tells Meta and TikTok which campaigns bring members, not just clicks.

## What you get

- **Instant answers on plans.** Memberships, class schedules and offers answered from your knowledge base, no invented discounts.
- **Trials straight into the diary.** The AI offers slots and books trial sessions with reminders, the single biggest conversion lever in fitness.
- **Follow-ups that never tire.** Missed the trial? Went quiet? Sequences re-engage automatically and stop the moment the person replies.
- **Challenge & offer campaigns.** Broadcast new challenges and renewal offers to your opted-in list with approved templates.
- **Memberships reported to ads.** Trials and joined members flow back to Meta and TikTok, so budget follows real signups.

## How it works

1. **Connect ads & WhatsApp.** Your lead campaigns and business number, official logins.
2. **AI books the trial.** Seconds to first reply; the trial lands in your calendar with reminders.
3. **Coaches convert.** Your team meets people who already showed up, the hard part is done.

## Frequently asked questions

### Can it handle class schedules?

Yes, schedules live in the knowledge base and the AI answers precisely, including per-branch details.

### What about no-shows?

Reminders go out before the session, and a no-show automatically becomes a follow-up sequence instead of a dead lead.

### Can we promote a new challenge?

Yes, approved-template broadcasts to opted-in contacts, tracked per campaign, with replies landing in the inbox.

### Do you support multiple branches?

Routing rules assign leads to the right branch and team, and reports split results the same way.

### Can it book a trial session?

Yes — a real slot from the studio diary with a reminder, booked while the person still feels like starting.

### Does it answer membership questions?

Yes, from your own price list: memberships, class schedules and current offers, in seconds, at any hour.

### What happens to someone who misses their trial?

It becomes a follow-up on the lead, and a sequence re-engages them politely until they reply.

### Can we message our own members?

Yes — challenges and renewal offers to your opted-in list with approved templates, with replies landing as live conversations.

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[BM CRM](https://www.bmcrm.ai), https://www.bmcrm.ai/en-gb/solutions/fitness