# Features | BM CRM | United Kingdom

> Every BM CRM feature in plain words: catch every enquiry, answer in seconds, follow up and book, close the sale, and see which ads bring customers.

- **[Lead Capture](https://www.bmcrm.ai/en-gb/features/lead-capture)**, Every enquiry from your ads, website and chats lands in one place the moment it arrives, with the ad that brought it.
- **[Website Forms](https://www.bmcrm.ai/en-gb/features/website-form)**, A contact form on your own website that lands in the same place as your ad enquiries, and gets a reply in seconds.
- **[Website Chat](https://www.bmcrm.ai/en-gb/features/website-chat)**, Answers visitors on your own website in seconds, and turns the interested ones into leads.
- **[AI Sales Agent](https://www.bmcrm.ai/en-gb/features/ai-agent)**, Answers every enquiry in seconds, day and night, from your own prices, and books the appointment.
- **[Team Inbox](https://www.bmcrm.ai/en-gb/features/team-inbox)**, One WhatsApp number, answered by your whole team, with every chat kept on the customer's record.
- **[Sales Pipeline](https://www.bmcrm.ai/en-gb/features/pipeline)**, See where every customer stands, from first message to sale, on one board that updates itself.
- **[WhatsApp Broadcasts](https://www.bmcrm.ai/en-gb/features/broadcasts)**, Send an offer to everyone who agreed to hear from you, with WhatsApp-approved messages, and see who read and replied.
- **[Automations](https://www.bmcrm.ai/en-gb/features/automations)**, Follow-up messages that go out on time, on their own, and stop the moment the customer replies.
- **[Meetings & Scheduling](https://www.bmcrm.ai/en-gb/features/meetings)**, Customers book appointments right inside the chat, into the calendar your team already uses, with reminders.
- **[Reports & Analytics](https://www.bmcrm.ai/en-gb/features/reports)**, See which ads, and which salespeople, bring in sales, with the customers behind every number.
- **[Customer Groups](https://www.bmcrm.ai/en-gb/features/segments)**, Group your customers by what they told you, then send the right message to the right group.
- **[AI Voice](https://www.bmcrm.ai/en-gb/features/ai-voice)**, The AI answers with natural voice notes, in a professional voice or your own, on WhatsApp and Telegram.
- **[Teams, Roles & Permissions](https://www.bmcrm.ai/en-gb/features/roles)**, Each salesperson sees their own customers. Managers see their team. You see everything.
- **[Ad Attribution](https://www.bmcrm.ai/en-gb/features/attribution)**, When an enquiry becomes a customer, your ads are told, so they find more buyers and fewer clicks.

Pricing: https://www.bmcrm.ai/en-gb/pricing · Get started: https://www.bmcrm.ai/signup