# Lead Capture | BM CRM | Canada > Every enquiry from your ads, website and chats lands in one place in seconds, with the ad that brought it, ready for your team or the AI to answer. - All features: https://www.bmcrm.ai/en-ca/features - Pricing: https://www.bmcrm.ai/en-ca/pricing - Get started: https://www.bmcrm.ai/signup ## All your ad enquiries in one place, the moment they arrive Facebook, Instagram, TikTok, Snapchat, LinkedIn and Google ad forms, chats that start from your ads, your website form and your spreadsheets all land in one list within seconds, with the exact ad that brought each enquiry attached. ## What you get - **Arrives in seconds.** The ad platform tells BM CRM the moment a form is sent or a chat starts. Nothing waits overnight in an ads dashboard. - **Answers become details.** The questions on your form, standard or your own, become fields on the customer: budget, area, service, model. You can filter and report on them. - **The ad on every enquiry.** Each enquiry carries its channel, campaign and ad, so you always know which spend brought which customer. - **One person, one record.** The same person enquiring twice becomes one customer with two enquiries, not two records fighting each other. - **Imports without accidents.** Bring in existing lists from CSV, Excel or Google Sheets. An import never sends a message; nothing goes out until you decide. - **Goes to the right person.** New enquiries assign themselves by campaign or in turn to the right teammate, who is told on their phone. ## How it works 1. **Connect your sources once.** Sign in to Facebook, TikTok, Snapchat, LinkedIn and Google with their official logins; forms are found automatically. 2. **Enquiries flow in, tagged.** Every form and chat lands in the list with its ad, within seconds. 3. **Your team, or the AI, takes it from there.** Assignment, follow-ups and the AI assistant start straight away, so nothing waits. ## Frequently asked questions ### What do I need to set this up? Access to the ad accounts and pages you want connected (Facebook and Instagram, TikTok, Snapchat, LinkedIn or Google), and your website if you want its form connected too. Each one connects with its official login. ### Who sets it up? You can, with guided steps inside BM CRM: connect an account, pick the forms, choose who gets the enquiries. On the Lead Generation + CRM plan, our team does it for you. ### Which plan includes it? Every plan. The pricing page shows what each plan includes and how many enquiries and contacts it covers. ### Which sources are supported? Facebook and Instagram lead forms, ads that open a WhatsApp, Messenger or Instagram chat, TikTok lead forms (including Instant Pages), Snapchat lead forms, LinkedIn lead forms, Google lead forms, Telegram, your website form, and CSV, Excel or Google Sheets imports. ### How fast do enquiries arrive? Within seconds. The ad platforms notify BM CRM the moment a form is sent, so there is no waiting and no manual export. ### Do my own form questions come through? Yes. Every question on the form, including the ones you wrote yourself, becomes a field on the customer, so the answers arrive as usable details rather than a block of text. ### Will importing a list message anyone? No. An import only creates records. Messages go out when you send them, and only to people who agreed to hear from you. ### What stops the same person becoming two enquiries? BM CRM recognises the same person and keeps one customer record with both enquiries on it, so your team sees the whole history in one place. --- [Lead Capture](https://www.bmcrm.ai/en-ca/features/lead-capture) · [Website Forms](https://www.bmcrm.ai/en-ca/features/website-form) · [Website Chat](https://www.bmcrm.ai/en-ca/features/website-chat) · [AI Agent](https://www.bmcrm.ai/en-ca/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/en-ca/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/en-ca/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/en-ca/features/broadcasts) · [Automations](https://www.bmcrm.ai/en-ca/features/automations) · [Meetings](https://www.bmcrm.ai/en-ca/features/meetings) · [Reports](https://www.bmcrm.ai/en-ca/features/reports) · [Segments](https://www.bmcrm.ai/en-ca/features/segments) · [AI Voice](https://www.bmcrm.ai/en-ca/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/en-ca/features/roles) · [Attribution](https://www.bmcrm.ai/en-ca/features/attribution)