# The AI CRM for WhatsApp that answers every enquiry in seconds, and books the appointment for you. | BM CRM | United Arab Emirates _The AI Growth CRM System, built for the UAE_ > From Dubai to Abu Dhabi, BM CRM turns every lead from WhatsApp, Instagram, Facebook and TikTok into a booked meeting — replying in seconds, qualifying with AI, and booking on your calendar 24/7, in Arabic and English. Then it reports every qualified lead back to your ad platforms, so your campaigns learn who buys and your cost per lead falls. - Pricing: https://www.bmcrm.ai/en-ae/pricing - Contact us: https://www.bmcrm.ai/en-ae/contact - Get started: https://www.bmcrm.ai/signup - Built on the official WhatsApp Business Platform - Replies in seconds, day and night - Your team can take over at any time ## If you win customers from ads and chat, BM CRM is for you. It is built for businesses whose customers message first: clinics, property agencies, car dealers, schools, salons and gyms, home services, online shops, and the agencies that run their ads. - **Real estate.** Reply to every property enquiry in seconds and book viewings while interest is hot. - **Clinics & healthcare.** Answer questions about services and prices, and book appointments without a receptionist on the phone. - **Automotive.** Answer buyers, share models and offers, and book test drives automatically. - **Education & training.** Answer course questions day and night and book consultations with future students. - **Beauty & fitness.** Fill your calendar from Instagram and WhatsApp, and remind customers before they come. - **Home services.** Capture repair and quote requests, ask the right questions, and book the visit. - **E-commerce & retail.** Answer product questions, send photos and prices, and turn chats into orders. - **Marketing agencies.** Run every client’s lead generation in its own workspace, and show which campaign paid off. ## Your customers don’t wait. Right now, most enquiries go cold. You pay for the ad. Then the enquiry arrives at 11 PM, or in Arabic, or while your team is with another customer, and it waits. A customer who waits usually buys from whoever replied first. - **The first to reply usually wins.** Most people buy from the business that answers first. Your team can’t be online every minute. The AI can. - **Enquiries are scattered.** WhatsApp, Instagram, Messenger, Telegram, ad forms and spreadsheets. No single place, no clear owner, so things slip. - **You can’t tell who is serious.** Your team spends hours on people who were just looking, while serious buyers wait for an answer. ## Three steps. No enquiry left waiting. A CRM is one place for every customer, every chat and every booking. BM CRM is a CRM that also answers for you. 1. **Every enquiry lands in one inbox.** Connect your WhatsApp number, your Instagram and Facebook pages, your ad accounts and your website form once. From then on, every new enquiry arrives in one inbox the moment it is sent, with the ad it came from attached. 2. **The AI answers in seconds.** It replies in the customer’s language, using only your own prices, services and documents. It asks the questions your team would ask, and spots who is serious. 3. **It books the appointment and alerts your team.** When a customer is ready, the AI offers free times from your calendar, books the meeting, and tells your salesperson, who takes over with the whole conversation in front of them. ### An example - **Without BM CRM:** 11 PM. A WhatsApp enquiry arrives in Arabic. It waits until the morning. By then, the customer has booked with someone else. - **With BM CRM:** The AI replies in seconds, in Arabic, offers Thursday at 11 AM, books it into your calendar, and alerts your salesperson. ## An AI assistant that answers for you, with you in control. It replies in seconds, day and night, from your own prices and documents. It spots who is serious, books the meeting, and hands the customer to your team the moment a person is needed. **You choose how much it does** - **Watch only:** It reads conversations and keeps your records up to date, but never messages a customer. - **Suggest replies:** It writes the reply and waits for your one-tap approval before anything is sent. - **Answer on its own:** It replies and books around the clock, and hands over to your team when it should. - **Only says what is in your price list.** It answers from the prices, services and documents you give it. If something is not there, it says so and brings in your team. - **Your team can take over at any time.** One reply from a person takes the conversation over, and the AI steps aside. Your decisions always stand. - **Everything is recorded.** Every message and action the AI takes is on the customer’s record, marked as the AI’s, so you always know what was said. ## Your ads learn who really buys. When an enquiry becomes a serious customer, BM CRM tells the ad platform. Meta, Snapchat and LinkedIn then show your ads to more people like that customer, so your budget goes to buyers, not just clicks. 1. We note which ad each enquiry came from. 2. We tell the platform when that enquiry becomes serious, books, or buys. 3. The platform finds more people like your real customers. ## Send offers on WhatsApp to customers who asked to hear from you. Send a promotion, a reminder or a new-arrivals message to thousands of customers at once, with the messages WhatsApp has approved, and see who read and replied. - **Offers to many customers at once.** Pick a group, pick an approved message, send it now or schedule it. - **The right group of customers.** Past buyers, people who asked about one service, customers in one area: send to exactly the people it is for. - **Automatic follow-ups.** A welcome today, your price list tomorrow, an offer on day three. It stops the moment the customer replies. - **Keeps your number healthy.** Offers go only to customers who agreed to hear from you, anyone who replies STOP comes off the list at once, and WhatsApp’s sending rules are followed for you. ## One inbox, one sales board, one record for every customer. Underneath the AI is a complete CRM: everything your team needs to run sales, on the web and in the phone app. - **One inbox for every channel.** WhatsApp, Instagram, Messenger and Telegram in one list. Each chat has one owner, so nobody answers twice and nobody is forgotten. - **A sales board.** Every enquiry from new to won, with its value in your currency, its owner, and what happens next. - **Calendar and bookings.** Free times from Google or Outlook, bookings made right in the chat, and reminders before the meeting. - **Reports that name the ad.** How many enquiries came in, how many became serious, what you won, and which ad brought each one. - **Customer groups and offers.** Labels, saved groups, and WhatsApp offers to the right people. - **The phone app.** The same inbox, sales board and notifications on iPhone and Android, so replies never wait for a desk. **Connects to:** WhatsApp · Instagram · Messenger · Telegram · Facebook & Instagram ads · TikTok · Snapchat · LinkedIn · Google ads · Google Calendar · Outlook · Apple Calendar · CSV, Excel & Google Sheets ## A phone and a spreadsheet, or one system that answers. - **vs. WhatsApp on one phone.** One person holds every conversation, nothing is written down, and the history leaves with the phone. BM CRM keeps every chat on the customer’s record, for the whole team. - **vs. an auto-reply bot.** A bot sends a canned message. BM CRM reads the whole conversation, answers from your prices, books the appointment, and knows when to hand over to a person. - **vs. a CRM with AI added on.** Most CRMs store contacts and wait for you to type. BM CRM was built around WhatsApp and your ads: the AI moves customers forward, and your ads learn from every sale. One system. Every enquiry answered, sorted and booked, with your team always in control. ## Run it yourself, or let our team run your ads for you. - **Use the software yourself.** The Growth and Plus plans. Connect your channels with guided steps, load your prices, and the AI starts answering the same day. - **Done for you.** The Lead Generation + CRM plan. Our team creates and runs your ads on Meta, TikTok, Snapchat, Google or LinkedIn, you approve every ad before it goes live, and the AI handles every enquiry. ## Your data, your number, your control. - **Built on the official WhatsApp Business Platform.** No unofficial tricks that get numbers banned. - **Your data stays yours.** Export it any time. No lock-in. - **Nobody else sees your data.** Each business has its own separate workspace, and message contents never appear in logs or diagnostics. - **Everything the AI does is recorded.** Every AI message and action is on the record, marked as the AI’s, and your team can take over at any time. ## Frequently asked ### What is BM CRM? BM CRM is software for businesses that win customers from ads and chat apps. Every enquiry from WhatsApp, Instagram, Messenger, Telegram and ad forms lands in one inbox, where an AI assistant replies in seconds in the customer’s language, answers from the business’s own prices and documents, and books appointments into its calendar. It then tells the ad platforms which enquiries turned into serious buyers, so the ads find more people like them. ### What is a CRM, in plain words? A CRM is one place that keeps every customer, every conversation and every booking together, so nothing depends on one person’s phone or memory. BM CRM is a CRM that also answers your customers for you. ### Is BM CRM a chatbot? It is more than a chatbot. A chatbot sends canned replies. BM CRM reads the whole conversation, answers from your own prices, books appointments, and hands over to your team when a person is needed. Behind it is a complete CRM: inbox, sales board, offers and reports. ### Can I keep my WhatsApp number? Yes. You keep your number, and WhatsApp on your phone keeps working too. Your team answers from BM CRM on the web and in the app, and the AI replies from the same number. ### Who sets it up? On the Growth and Plus plans you set it up yourself with guided steps: connect your WhatsApp number, pages and ad accounts, and load your prices. On Lead Generation + CRM, our team sets everything up and trains the AI on your business. ### What do I need to start? A WhatsApp Business number, the Facebook and Instagram pages or ad accounts you want connected, your prices or price list, and the calendar your team uses. Everything else is set up inside BM CRM. ### Do I need a WhatsApp Business account? Yes. BM CRM connects to the WhatsApp Business Platform, Meta’s official system for businesses. We guide you through connecting it, or help you set one up, when you start. ### Can the AI reply in Arabic, French and other languages? Yes. The AI understands each message and replies in the customer’s language automatically, including Arabic, French and English. ### Will the AI message my customers without my permission? Only if you let it. For each campaign you choose whether it only watches, suggests replies for your approval, or answers on its own. Every message it sends is recorded. ### Can my team take over a conversation? Any time. One reply from a person takes the conversation over and the AI steps aside. It also hands over on its own when a customer is ready to buy or asks for a person. ### How does appointment booking work? The AI reads free times from your connected Google or Outlook calendar, offers them to the customer, books the meeting and tells your salesperson. Bookings can also be written to an Apple calendar. ### Does BM CRM improve my ads? Yes. When an enquiry becomes a serious customer, BM CRM tells Meta, Snapchat or LinkedIn. The platform then shows your ads to more people like that customer, so over time you pay for buyers rather than clicks. ### Is my data private and secure? Yes. Each business has its own separate workspace, passwords and keys are stored encrypted, and message contents never appear in logs or diagnostics. You own your data and can export it any time. ### What does it cost? Growth at $599 a month and Plus at $1,499 a month are the plans you run yourself. Lead Generation + CRM at $3,000 a month adds our team, who create and run your ads and set up your CRM, on accounts you own. Prices are shown in your local currency on the pricing page. ## Stop losing customers while you sleep. Switch on BM CRM and turn every enquiry, from every channel you run, into a booked appointment, starting today. --- BM CRM · BM DIGITAL MARKETING SERVICES VIA SOCIAL MEDIA CO. L.L.C · Concord Tower, Office 44, 9th Floor, Al Sufouh, Dubai Media City, Dubai, UAE · WhatsApp +971 55 488 7801 · https://www.bmcrm.ai/llms.txt