# Website Chat | BM CRM | United Arab Emirates > A chat bubble for your own website: the AI answers from your prices, interested visitors become leads, and your team can take over at any moment. - All features: https://www.bmcrm.ai/en-ae/features - Pricing: https://www.bmcrm.ai/en-ae/pricing - Get started: https://www.bmcrm.ai/signup ## A chat on your website, answering visitors in seconds Add a chat bubble to your own website with one line of code. The AI answers from your prices and your offer, asks for a name and phone once a visitor is interested, and your team can take over at any moment from the same inbox as WhatsApp. ## What you get - **Answers from your own prices.** The AI replies to visitors straight away from your knowledge base: your prices, your offer and your usual answers, in the language they write in. - **Three buttons, your choice.** Chat now, Continue on WhatsApp and Call me back, each switched on or off. The chat comes first, or ask for details before it starts. - **In the same inbox as WhatsApp.** Website chats land next to WhatsApp, Instagram and Messenger, on the web and in the phone app, and the right person is notified. - **Leads worth calling.** A visitor becomes a lead once they share their name and number, with the page and the ad they came from. - **Your team steps in any time.** Take over a chat from the inbox or the phone app, then hand it back to the AI when you are done. - **One line of code.** Paste it into your site or send it to your web developer. The bubble takes your colour and appears only on the websites you list, in English or Arabic. ## How it works 1. **Add the bubble.** Paste one line of code into your website, list the sites it should appear on, and choose your buttons. 2. **It answers and captures.** The AI replies from your knowledge base and asks for a name and phone once the visitor is interested. 3. **Your team picks up.** The chat and the new lead arrive in your inbox and pipeline, with the page and the ad attached. ## Frequently asked questions ### What do I need to set this up? A website you can add one line of code to, or a web developer you can send it to, and the prices and answers you want the AI to use. To offer Continue on WhatsApp, connect your WhatsApp number as well. ### Who sets it up? You can, in a few minutes: list your websites, choose the language and the buttons, and copy the line of code. On the Lead Generation + CRM plan, our team sets it up for you. ### Which plan includes it? Every plan. The AI replies use your plan's AI allowance, and the pricing page shows what each plan includes. ### Will it change how my website looks or runs? It stays out of your website's way. The bubble is light, opens in its own sealed window so your design is untouched, and sets no cookies on your site. It appears only on the websites you list. ### Where do the AI's answers come from? Only from your knowledge base: the prices, services, offers and answers you give it. When a visitor asks something it does not cover, the AI tells them your team will confirm that detail, rather than guessing. ### Can my team take over a chat? Yes, at any moment, from the inbox on the web or in the phone app. The AI steps back straight away, and you can hand the chat back to it whenever you like. ### Does every visitor become a lead? Only the ones who share their contact details: in the chat form, in the conversation, by asking for a call-back or by continuing on WhatsApp. Everyone else stays a conversation in your inbox, so every lead in your pipeline is someone you can reach. ### What happens when a visitor moves to WhatsApp? Continue on WhatsApp opens WhatsApp with a message ready to send, and that chat is linked to the same visitor and the ad they came from. And when a visitor who shared their number and agreed to be contacted leaves your site, the conversation continues on WhatsApp. ### Can visitors ask for a phone call instead? Yes. Call me back asks for a name and a phone number, and the request arrives as a lead with a call-back task for your salesperson. ### Which languages does it work in? The chat window comes in English or Arabic, with Arabic shown right to left. The AI answers in the language the visitor writes in. --- [Lead Capture](https://www.bmcrm.ai/en-ae/features/lead-capture) · [Website Forms](https://www.bmcrm.ai/en-ae/features/website-form) · [Website Chat](https://www.bmcrm.ai/en-ae/features/website-chat) · [AI Agent](https://www.bmcrm.ai/en-ae/features/ai-agent) · [Team Inbox](https://www.bmcrm.ai/en-ae/features/team-inbox) · [Pipeline](https://www.bmcrm.ai/en-ae/features/pipeline) · [Broadcasts](https://www.bmcrm.ai/en-ae/features/broadcasts) · [Automations](https://www.bmcrm.ai/en-ae/features/automations) · [Meetings](https://www.bmcrm.ai/en-ae/features/meetings) · [Reports](https://www.bmcrm.ai/en-ae/features/reports) · [Segments](https://www.bmcrm.ai/en-ae/features/segments) · [AI Voice](https://www.bmcrm.ai/en-ae/features/ai-voice) · [Roles & Teams](https://www.bmcrm.ai/en-ae/features/roles) · [Attribution](https://www.bmcrm.ai/en-ae/features/attribution)